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Let's Talk About Inbound Call Etiquette

I grew up at car dealerships. I first started working for my father's Mazda-Kia store when I was 12-years-old and I've been in the car business ever since. So many things have changed in the last few years, let alone the last decade, and we've all watched this transition unfolding before our eyes.…

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Reputation management has become an extremely important aspect of online marketing for car dealers. As more people turn to reviews to determine where they're going to take their business, it's becoming increasingly important to keep a good flow of positive reviews going on the various reputation…

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If you're like most general managers, sales managers, eCommerce directors, and internet managers at car dealerships, you have no shortage of reports to go over on a regular basis. Vendors are sending reports. The OEMs are sending reports. The district is sending reports. Sometimes they say the…

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I grew up at car dealerships. I first started working for my father's Mazda-Kia store when I was 12…
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